Shipping policy

At StrykeCard®, we deliver custom digital business cards directly to your inbox — not your mailbox. Since our product is 100% digital and designed for Apple Wallet, there is no physical shipping involved.

1. Digital Delivery Only

All StrykeCard® purchases are delivered digitally via email. Your customized Apple Wallet card will be sent as a downloadable .pkpass file along with instructions for adding it to your Wallet app.

We do not offer physical printing, mailing, or NFC-enabled cards at this time.

2. Delivery Timeline

Our typical turnaround times are:

  • Standard delivery: Within 24 hours of placing your order and submitting all required assets (e.g. name, photo, job title, logo)

  • Rush delivery (if available): Within 4-8 hours (additional fees may apply)

Delivery time may vary depending on:

  • Custom design complexity

  • Volume of orders

  • Time of day/week your order is placed

We’ll notify you if your order is expected to take longer than 24 hours.

3. Delivery Method

Your finished StrykeCard will be delivered via:

  • Email (to the address used during checkout or submission)

  • Download link to your Apple Wallet pass (.pkpass file)

  • Optional instructions on how to install and use the card

Please ensure you enter your correct email address. If you haven’t received your card within the expected timeframe, check your spam or promotions folder, or contact us.

4. International Availability

StrykeCard® is a global service. As long as you have a compatible Apple device (iPhone or iPad with Wallet support), you can use your StrykeCard from anywhere in the world. No shipping fees or customs apply.

5. Failed Deliveries

If you do not receive your digital card within 48 hours:

  • First, check your spam/junk folder

  • Then, contact our support team

We will promptly resend your digital card at no additional charge if the issue is on our end.

6. Need Help?

If you have any issues with delivery, downloads, or installation, our support team is here to help.